Privacy Policy

Who We Are

KARTÚ is an interior design studio operated by Anna Prycheva & Jurgita MacNaughton. For the purposes of UK data protection law, Anna Prycheva & Jurgita MacNaughton is the data controller responsible for the personal information described in this Privacy Policy.

Address: 2 Cawcutts Close, Offord D’Arcy, PE19 5WP, United Kingdom
Email: hello@kartuinteriors.com

Information We Collect

We may collect personal information that you provide to us when you contact KARTÚ, make an enquiry, become a client, or work with us on a project. This may include your name; email address and telephone number; home, billing or correspondence address; property or project address; information about your project, requirements, lifestyle and design preferences; plans, photographs and other information relating to your property; correspondence and other project-related information; and any other information you choose to provide.

Our website and the services used to operate it may also collect limited technical information, such as your IP address, browser type and device information, where necessary for the operation and security of the website.

How We Use Your Information

We may use your personal information to respond to enquiries, understand your project and requirements, prepare proposals and quotations, provide and manage our services, coordinate with suppliers and other professionals, manage procurement where relevant, maintain business and project records, and comply with legal or regulatory requirements.

Our Lawful Basis for Processing

We process personal information where necessary to respond to your enquiry or take steps at your request before entering into a contract, where necessary to perform our contract with you as a client, where necessary for our legitimate business interests, or where necessary to comply with a legal obligation.

How We Share Your Information

We do not sell or rent your personal information. We may share it with trusted third parties reasonably necessary to operate our business or provide our services, including hosting and IT providers, suppliers and contractors, architects and other professionals involved in a project, delivery providers, and professional advisers where required.

Messaging and Booking Services

If you contact us through WhatsApp or Telegram, your messages and the contact details shown in that service (such as your name and phone number or username) are shared with us there. WhatsApp and Telegram are operated by third parties that process this information under their own privacy policies. We use what you send only to reply to you and to discuss your project.

If you book an introductory call online, the booking is made through Microsoft Bookings, which collects the details you enter (such as your name, email address and answers to our booking questions) on our behalf and under its own privacy policy.

International Transfers

As an international studio, we may work with clients, suppliers and partners outside the United Kingdom. Where personal information is transferred internationally, we take appropriate steps to ensure it is handled in accordance with applicable UK data protection law.

Security

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration or destruction. No method of electronic transmission or storage can be guaranteed completely secure.

How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purpose it was collected. Enquiry information is retained only as long as needed to respond to and follow up. Client and project information may be retained longer where necessary for project records or legal, accounting or reporting requirements.

Your Rights

Under UK data protection law, you may have the right to request access to, correct, delete or restrict the use of your personal information, object to certain uses, request transfer of your data, and withdraw consent where relied upon. To exercise these rights, contact hello@kartuinteriors.com. You also have the right to raise a concern with the UK Information Commissioner’s Office (ICO).

Cookies and Website Technologies

Our website may use cookies necessary for it to function correctly, securely and efficiently. We currently do not use Google Analytics or advertising tracking tools. If we introduce non-essential cookies in future, we will update this policy and, where required, ask for your consent first.

External Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their own policies.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the date of the most recent update shown above.

Contact Us

KARTÚ — Anna Prycheva & Jurgita MacNaughton
2 Cawcutts Close, Offord D’Arcy, PE19 5WP, United Kingdom
Email: hello@kartuinteriors.com